Kongsberg Maritime Korea Ltd. is seeking highly motivated candidates to work as “Technical Advisor” in Shipbuilding and Marine business area.

Kongsberg Group is an international technology company that delivers advanced and reliable solution to demanding customers in the global defence, maritime, oil and gas, fisheries, and aerospace sectors. We have 7000 colleagues in 30 countries and a proud history with 200 years of continuous operation. Kongsberg Maritime delivers systems for dynamic positioning and navigation, marine automation, handling systems, safety management, cargo handling, subsea survey and construction, maritime training, satellite positioning, and autonomous solutions. We are connected to, and we live our core values: Determined, Innovative, Collaborative and Reliable.

 

Job Title: Technical Advisor

Department: Customer Support

Team: Warranty

Location: Kongsberg Maritime Korea Busan Office

 

Main Work Tasks:

• Overall warranty claims handling & coordination activities for KC700
• Properly registering warranty claims in dynamics 365
• Development of individual skill and competence
• Appropriate and timely technical assistance and support to internal & external customers
• Collaborating with colleagues and fostering interpersonal relationships
• Establishing a collaborative relationship with other teams to ensure mutual support
• Sharing findings, experience, information to enhance product quality
• Perform remote (Bomgar) & onboard support as needed
• Service onboard if required
• Analysing critical and repetitive warranty issues by category & priority
• Participate in global warranty meeting
• Technical support for service team
• Other duties as assigned

 

Qualification:

• Experience and competence in K-Chief 700 products & applications
• At least 2 years’ experience as field engineer or equivalent
• Ready and motivated for worldwide support activities
• Fluent in spoken and written English
• Good time management skills
• Ability to deal with several activities simultaneously in a hectic environment
• Good cooperative skills & communication skills
• Service minded and customer focused
• Analytic Skills

 

We can offer

• Creative and dynamic environment
• Independent responsibilities
• Dynamics 365 training and relevant workflow
• Onboard training for new technology
• Flexible working environment
• Collaboration channel with GCS worldwide
• Competence development

 

Please download an application form and submit it to HR Korea: mb309.kmkor.hr@km.kongsberg.com

• Application form download link: https://drive.google.com/file/d/1w7c0-7mgdvXdifvyDaOX_i3godjOv68h/view?usp=sharing

 

For further information please contact: Mr. Ho Sub Hwang, General Manager Customer Support & Aftermarket Sales

 

 

Closing: 12 July 2024