• Company
    DFDS AS
  • Application deadline
    26.01.2022
  • Educational qualification
    Påkrevet
  • Work experience
    Ønskelig
  • Address
    0150, OSLO
    OSLO
    Norway
  • Number of positions
    1
  • Career-kode
    4285273
  • Look here for other jobs from DFDS AS
  • Updated 27.12.2021
Vacancy

Expired ad

The application deadline for this job opportunity has passed.

DFDS AS

Customer Service Manager

DFDS Logistics Ghent is looking for a customer service manager.

 

Main responsibilities

-      Daily management of customer service team(s)

-      Manage the order processing end to end, find best solutions in order to maximize profitability and customer satisfaction

-      Integral part of the team and able to actively support and act as backup in case of need

-      Develop and maintain relationships with customers, internal and other relevant 3rd party stakeholders

-      Main point of contact in case of escalation and coordination

-      Initiator and participant of ad-hoc projects for ongoing improvement

-      Drive digital initiatives to ensure targets are being met

 

Knowledge & skills

-      High focus on people’s well-being and satisfaction

-      Excellent interpersonal skills/team player, flexible mindset

-      Good coaching skills

-      Problem solving mindset/ability to manage conflicting priorities

-      Several years of experience in transport and logistics

 

Please send your application and CV directly to jobs.belgie@dfds.com no later than 31 January 2022. 

If any specific questions about the content of the role, please contact Ralf Kohlen, Route Director on ralf.kohlen@dfds.com

 

  • Company
    DFDS AS
  • Application deadline
    26.01.2022
  • Educational qualification
    Påkrevet
  • Work experience
    Ønskelig
  • Address
    0150, OSLO
    OSLO
    Norway
  • Number of positions
    1
  • Career-kode
    4285273
  • Look here for other jobs from DFDS AS
  • Updated 27.12.2021