Company
DFDS ASApplication deadline
26.01.2022Educational qualification
PåkrevetWork experience
ØnskeligAddress
0150, OSLO
OSLO
NorwayNumber of positions
1Career-kode
4285273Look here for other jobs from DFDS AS
- Updated 27.12.2021
Expired ad
The application deadline for this job opportunity has passed.
DFDS AS
Customer Service Manager
DFDS Logistics Ghent is looking for a customer service manager.
Main responsibilities
- Daily management of customer service team(s)
- Manage the order processing end to end, find best solutions in order to maximize profitability and customer satisfaction
- Integral part of the team and able to actively support and act as backup in case of need
- Develop and maintain relationships with customers, internal and other relevant 3rd party stakeholders
- Main point of contact in case of escalation and coordination
- Initiator and participant of ad-hoc projects for ongoing improvement
- Drive digital initiatives to ensure targets are being met
Knowledge & skills
- High focus on people’s well-being and satisfaction
- Excellent interpersonal skills/team player, flexible mindset
- Good coaching skills
- Problem solving mindset/ability to manage conflicting priorities
- Several years of experience in transport and logistics
Please send your application and CV directly to jobs.belgie@dfds.com no later than 31 January 2022.
If any specific questions about the content of the role, please contact Ralf Kohlen, Route Director on ralf.kohlen@dfds.com
Company
DFDS ASApplication deadline
26.01.2022Educational qualification
PåkrevetWork experience
ØnskeligAddress
0150, OSLO
OSLO
NorwayNumber of positions
1Career-kode
4285273Look here for other jobs from DFDS AS
- Updated 27.12.2021