Business Analyst
Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? If so, then you could be the newest addition to our team as Business Analyst.

About the role
Be part of the role movement – and play your part.
In DFDS we want to accelerate our digital offerings towards our strategical important customers. The offerings span from digital booking creation to post-booking services. We want to accelerate this journey even further and therefore we need you.
As our new Business Analyst, you will be joining a highly motivated Logistics Integrations team formed of analysts, developers, and a product owner. You will have a wide range of touchpoints throughout the organization including local management, internal system users, integration developers and at the same time you will also be communicating with external customers. You will report to the Team Lead of the Logistics Digital Integration Analysts- Irmak Demir and be based in Istanbul. You will be a part of the Logistics Tribe under Technology & Innovation Division.
In the role as Business Analyst, you are the bridge between our customers’ IT department, our in-house development team and local business. You will focus on analysing the business requirements and design the most optimal way of integrating between warehousing systems of the customers and DFDS to deliver the desired solution. You will be leading warehousing integration projects to design, implement and deploy integration solutions for our customers across the globe.

Key Skills & Competencies Required:
• Improve DFDS’s warehousing business with your optimization skills by analysing processes and required data flows between the customer and DFDS
• Design the optimal solution by integrating different systems and create the specifications for the developers
• Testing the integration solution during development and implementing the integration
• Supporting the running solutions
• Stakeholder management- Could bridge the gap between different functional areas and the experience to show it

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. If you think you have this mindset, we invite you to meet with us.


The ideal person for this position will have following qualifications:
• Have a relevant educational background either within Engineering, Business, or IT where you have gained a conceptual understanding of system integrations and process analysis.
• Ability to work in a diverse, fast-paced, global environment and collaborate effectively across teams
• Excellent communication, coordination, and presentation skills in English.
• Have an analytic mind-set and a proven toolbox that allows you to overcome challenges
• You are a pro-active team player, as DFDS creates innovative solutions based on strong internal collaboration.
• You are strongly motivated, curious, and eager to learn. A desire to take on new challenges in an environment that is experiencing rapid growth
• Fluent in English as DFDS is an international company and the main language is English

Nice to Have:
• General IT knowledge and experience of different systems and software integrations, basic knowledge of integration architecture
• Have experience with system integrations
• Have experience with agile project management or being part of cross-functional teams across multiple locations
• Experience with EDI processes preferably including warehouse flows
• Experience of different systems and software integrations (API, json, CSV, XML, EDIFACT) and communication protocols such as FTP, AS2, https
• Have experience with collaboration tools like Azure DevOps or similar
• Experience/ desire to coordinate and consolidate data from all business units into one cohesive structure
• Understand how warehousing operations work

Working at DFDS

Join the movement and grow with us. 
While you’re with us, we want you to develop and move yourself on. We’ll encourage you to challenge yourself to acquire new skills and perspectives. 
DFDS has 340+ IT and Digital employees working with the latest IT development technology and tools. So, this job is a great opportunity to develop your skills within IT, agile processes and grow in a large international company with myriads of career opportunities.
Besides our daily work, the team is a social unit with group activities, dinners, sports, events, and a positive social vibe, which you will be sure to meet in rest of DFDS as well.
Are we a match? Then what are you waiting for? Apply now.

If you think your personality, skills, experience, and ambition match this role, we’d love to hear from you. Send us your resume as soon as possible as we’re keen to meet potential candidates on an ongoing basis.  
Is there something you need to know, we haven’t covered here, please do not hesitate to reach out to Hanife Turan on hatua@dfds.com

We look forward to hearing from you.