Are you a confident communicator, at ease corresponding with a wide range of individuals? Do you have a good level of IT competency? If so, we are seeking a Transport Operator, to join our team in Immingham.… this could be the opportunity for you!!!

Working Mon – Fri shifts, (06:00 -14:00 & 14:00 – 22:00), you will be controlling the day to day running of vehicles across our network. This role offers you the opportunity to drive improvement towards delivering a first-class service to our customers whilst ensuring all deliveries and collections are on time. Performing in a fast-paced environment, you will be working closely with the drivers, warehouse & outlying depots to co-ordinate the transport operation. Developing relationships with your colleagues and drivers, you will be communicating with them daily via telematics systems, and supporting the planners working alongside you, combined with a level of general administration duties. Customer service is at the heart of DFDS and so it is important that you can engage and actively build relationships with our customers to ensure repeat business.

A good level of administration experience would be advantageous combined with an ability to work on your own initiative. Demonstrating a driven approach to the work undertaken, making sure documentation is completed to the desired standards. You’ll be liaising with various stakeholders and dealing with any queries with may arise, so we’ll need you to work quickly but accurately. Maintaining professionalism, you will do your utmost to make sure all operational movements are completed on time and to the customers satisfaction, all monitored through robust KPI’s. We are looking for someone who enjoys an administration role, can demonstrate proven reliability, with a flexible & adaptable way of working. If you have a bubbly personality, want to engage in the conversation, and are continually challenging yourself and colleagues, then we’d love to hear from you.

Main responsibilities of the role:

• Controlling the day to day running of vehicles
• Building on relations with drivers and subcontractors
• Communicating problems/issues with customer services
• Ensuring subcontractors are updated with correct costs
• Updating customer KPIs to ensure customer targets are achieved and maintained
• Other general transport administration

 

Now about what we can give you.  You’ll be able to access some fantastic benefits such as:

• Life assurance cover
• Contributory company pension scheme
• Holiday Purchase Scheme
• Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
• Full employee assistance programme including:
• Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family
• Huge range of retail discounts from high street and online retailers
• Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more
• Access to Thrive, our award-winning Wellbeing platform
• Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing

 

Who We Are…. DFDS provides shipping and transport services in Europe, generating annual revenues of EUR 1.9bn. To over 8,400 freight customers, we deliver high performance and superior reliability through shipping and port terminal services, and transport and logistics solutions. For six million passengers, we provide safe overnight and short sea ferry services. Our 10,000 employees are located on ships and in offices across more than 20 countries. DFDS was founded in 1866, is headquartered in Copenhagen, and listed on Nasdaq Copenhagen. In the UK, DFDS prides itself on having signed the Armed Forces Covenant and membership of the Apprenticeship Diversity Champions Network. We have just been added to the CILT top 30 Logistics Providers List!

 

Interested? Apply now! If you’re looking for a varied role and have a desire to work in one of Northern Europe’s leading shipping and logistics company, please send us across your CV!