Make an impact with us at KONGSBERG. Your expertise Protechts People and Planet.

In the role as Service Sales Engineer / Coordinator you will be providing aftermarket support for the complete portfolio of automation and control management deliveries to the fleet. New exciting products is continued being developed and added to the portfolio which creates curiosity and own development in the daily work. This role also provides a good opportunity to develop technical competencies for our products.

Lead meaningful projects. Protechting People and Planet is our goal.

 

Responsibilities

• Administrate deliveries for software and hardware modifications, onboard services, and spare parts.
• Handle customer inquiries, manage orders and contribute to invoicing process.
• Communicate and follow-up with engineers out in field throughout service.
• Proactively offer service and focus on customer’s experience.
• Work with our technical support teams to resolve customer problems.
• Extensive customer communication and close cooperation on with our Global Customer support teams worldwide.
• Rotational duty phone.

 

 

Qualifications and experience

• Bachelor or technical / economics degree is preferred.
• Motivation for/experience within project, administration, or economics.
• Technical / Maritime interest and background is an advantage.
• English and Norwegian language skills, both verbal and written.
• Valid work permit in Norway
• Experience with customer contact and sales

 

 

At KONGSBERG, we believe that diversity fuels innovation. We encourage you to apply, even if you do not meet every requirement. Research shows that women and minority groups are less likely to apply to jobs unless they meet every single qualification. Your unique perspective is valuable to us. Your skills, attitude and perspective could be exactly what we are looking for!

 

This employment may require security clearance by the Norwegian National Security Authority, clearance through Civil Aviation Authority or a background check. Please note that this might affect the offer process or employment.

 

You are able to

• Act on own initiative, make things happen and accept responsibility for the results.
• Build a useful network of contacts and relationships and utilize it to achieve set goals.
• Comply to company rules and procedures and execute plans with commitment and determination.
• Use a methodical and systematic approach, plan ahead, define clear priorities and allocate resources effectively.
• Communicate in a clear, precise, and structured way.
• Co-operate well with others, share knowledge, experience, information and support others in the pursuit of team goals.

 

 

What we can offer

• An inspiring and safe work environment
• Personal development and career opportunities
• Competitive terms including attractive insurance policies and pension schemes.
• We offer flexible working hours and the option to work remote or from home office.

 

 

Work location
Kongsberg/Horten

 

Point of contact
Espen Hopp-Andreassen +47 95885105/Frida Bryn +47 97652065

 

Kongsberg Maritime is a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 35 countries

Our Global Customer Support division is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 3000 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers.

KONGSBERG is a leading global technology group. Throughout our proud two hundred year history, we have continuously advanced, applying innovative solutions to the needs of our customers, partners and society at large. We believe diversity is our strength. By fostering an inclusive and diverse culture we nurture and ensure space for different perspectives and ideas. We are determined in our work to mature and improve our ability to utilize our diversity and culture of differences to create positive business results.

Protechting people and planet