Customer support is seeking a service engineer for supporting our regional as well as worldwide customers. The ideal candidate is one having some hands-on or operational experience involving main engine or thrusters. The role also involves providing product support to our customers as well as being part of a knowledge pool giving back end support for the field service team.

 

Responsibilities

• Focus on customer support, commissioning and service on assigned Kongsberg Maritime product range
• Cover service activities in SE Asia and maintain good relationship with existing clients
• Workshop test and technical preparations
• Proper preparation and execution of work assigned and ensure standards are met at all times
• Responsible for generation of service reports, database and other relevant documents
• Handling pre and post administrative work
• Required to undertake ad-hoc duties which may be assigned from time to time.

 

Requirements 

• Min. Diploma / Degree in Mechanical Engineering
• Relevant working experience in maritime industry
• Ability to use and apply technical standards, principles, theories, concepts, and techniques
• Good understanding and knowledge of specific products, systems, their functionality and applications.
• Must be Certified to Operate and qualified to a minimum of Level 1 in SEMAS
• Meticulous & methodical approach to problem solving.
• Self-driven attitude to find solutions to problems in the field and in the office among engineers
• Good written, communication and lnterpersonal skills
• Able to handle stress
• Passion and patience for handling customers – Service minded
• A team player, result-oriented and self-motivated
• Able to collaborate with own team and with colleagues from other offices operating on different time zones
• Pay package will be commensurate with experience

 Only shortlisted candidates will be notified for interview