Sales Support Coordinator

Support the regional sales team in maintaining strong customer relationships while identifying new business opportunities with both existing and potential customers. Promote solutions and offerings across the entire Kongsberg Maritime (KM) product portfolio, with a specific focus on proactive planning for major overhauls and dockings to maximize Kongsberg's opportunities. This includes identifying prospects for spares, services, retrofits, and refits, with active follow-up on these opportunities in close collaboration with sales managers and product centres.

Drive impact through sales. Protechting People and Planet is our goal.

Responsibilities

• Support Aftermarket Sales Managers in identifying customers and vessels scheduled for overhaul/maintenance, while proactively seeking new opportunities with both existing and new customers.
• Analyze data to prioritize and propose customers that offer the most potential benefit.
• Prepare comprehensive maintenance planning packs (binders) for upcoming overhauls, ensuring the entire KM product portfolio is covered.
• Project manage and coordinate sales efforts with internal and external stakeholders, ensuring smooth execution of activities.
• Monitor and follow up on opportunities in close cooperation with the Aftermarket Sales Manager, keeping information updated in the CRM system (Dynamics365).
• Assist sales teams in preparing for customer meetings, attending as needed, and supporting continuous process improvement and tool utilization, including handovers to the delivery/aftermarket projects and any other adhoc duties assigned.

Qualifications and experience

• Relevant Diploma equivalent experience from marine industry
• Strong product knowledge (specific to the product requirements).
• Ability to work independently, with a systematic and structured approach.
• Excellent communication skills and a solution-oriented mindset.
• Proficiency in computer skills, including Microsoft Office, CRM, and ERP systems.
• Fluency in written and spoken English (and local language if applicable).

At KONGSBERG, we believe that diversity fuels innovation. We encourage you to apply, even if you do not meet every requirement. Research shows that women and minority groups are less likely to apply to jobs unless they meet every single qualification. Your unique perspective is valuable to us. Your skills, attitude and perspective could be exactly what we are looking for!

This employment may require obtaining relevant statutory and government requirements and documentation essential for legal employment. Pre-employment medical check may be requested to ensure that selected candidate is in good health and fit for the role's responsibilities, aligning with safety and health standards at KONGSBERG.

You are able to

• act on own initiative, make things happen and accept responsibility for the results
• build a useful network of contacts and relationships and utilize it to achieve set goals
• comply to company rules and procedures and execute plans with commitment and determination
• use a methodical and systematic approach, plan ahead, define clear priorities and allocate resources effectively
• produce fresh and imaginative ideas and solutions
• communicate in a clear, precise and structured way

What we can offer

• An exciting and important position working for the world-leading supplier of maritime solutions
• Professional development and career opportunities
• Competitive pay and benefits
• We offer flexible working hours and the option to work remote or from home office

KONGSBERG's strength is in unity. Diverse minds, protechting people and planet, drive innovation worldwide.

Work location

No 6, Tuas Drive 1 Singapore 638673

Point of contact

Mr Mitchell Sweeney

Kongsberg Maritime is a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 35 countries

Our Global Customer Support division is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 3000 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers.

KONGSBERG is a leading global technology group. Throughout our proud two hundred year history, we have continuously advanced, applying innovative solutions to the needs of our customers, partners and society at large. We believe diversity is our strength. By fostering an inclusive and diverse culture we nurture and ensure space for different perspectives and ideas. We are determined in our work to mature and improve our ability to utilize our diversity and culture of differences to create positive business results.

Protechting people and planet