Företag
HÖEGH LNG ASAnsökningstiden
31.10.2021Arbetsfunktion
ITAnställningsform
workTime.DayBransch
Reiseliv og opplevelserUtbildningskrav
PåkrevetArbetserfsrenhet
ØnskeligAdress
, Makati City
Makati City
search.country.PHILIPPINESAntal befattningar
1Karriere-kod
3368288Se här för andra jobb från HÖEGH LNG AS
- Uppdaterad 22.09.2021
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HÖEGH LNG AS
IT Support Specialist
Reiseliv og opplevelser
We are accepting online applications for the IT Support Specialist for Höegh LNG Services ROHQ - Manila located in Makati City, Philippines
Responsibilities for this position may include but are not limited to:
- Provide first contact resolution and support.
- Install, configure and troubleshoot onboard IT systems.
- Travel upon business need and work onboard HLNG vessels to implement, configure, monitor and support equipment and software on vessels
- Ensure assigned IT Incidents and Service Request tickets are logged, monitored and tracked to closure by following ticket handling procedures ensuring high ticket quality.
- Coordinate with internal and external counterparties as part of end-to-end resolution.
- Create and Update IT Support knowledge articles and necessary documentation.
- Monitor and manage the life cycle of IT assets across the Fleet and shore offices. Ensure that solutions are on supported versions Perform basic application administration (config) services.
- Add, Change or Terminate access to IT services in accordance with the HLNG IT security standards.
Knowledge & Experience:
- ITIL service management - preferably a foundation or higher certification
- Experienced from working with external solution vendors and service providers/hosting partners
- TCP/IP Network certifications or experience (e.g. wi-fi, fortigate firewalls, cybersecurity).
- Knowledge of vessel IT infrastructure
- VSAT and LOS/LTE communication systems
- Maritime IT solutions; ie AMOS, BASSnet Fleet Management Systems, Seagull training solution and Dualog digital platform and connection suite,
- Jira Service Desk or similar ticketing tools
- Hybrid global cloud environment
- IT Risk management
- Experienced in working for a global multi-cultural company
Företag
HÖEGH LNG ASAnsökningstiden
31.10.2021Arbetsfunktion
ITAnställningsform
workTime.DayBransch
Reiseliv og opplevelserUtbildningskrav
PåkrevetArbetserfsrenhet
ØnskeligAdress
, Makati City
Makati City
search.country.PHILIPPINESAntal befattningar
1Karriere-kod
3368288Se här för andra jobb från HÖEGH LNG AS
- Uppdaterad 22.09.2021