• Bedrift
    HÖEGH LNG AS
  • Søknadsfrist
    31.10.2021
  • Sted:
    Makati City
  • Stillingsfunksjon:
    IT
  • Stillingstype:
    Day
  • Bransje:
    Reiseliv og opplevelser
  • Utdanningskrav:
    Påkrevet
  • Arbeidserfaring:
    Ønskelig
  • Fylke:
    Utlandet
  • Arbeidssted:
    Makati City
  • Land:
    PHILIPPINES
  • Antall stillinger:
    1
  • karriere-kode:
    3368288
  • Se her for andre jobber fra HÖEGH LNG AS

IT Support Specialist

HÖEGH LNG AS

Reiseliv og opplevelser

 

We are accepting online applications for the IT Support Specialist for Höegh LNG Services ROHQ - Manila located in Makati City, Philippines

Responsibilities for this position may include but are not limited to:

  • Provide first contact resolution and support.
  • Install, configure and troubleshoot onboard IT systems.
  • Travel upon business need and work onboard HLNG vessels to implement, configure, monitor and support equipment and software on vessels
  • Ensure assigned IT Incidents and Service Request tickets are logged, monitored and tracked to closure by following ticket handling procedures ensuring high ticket quality.
  • Coordinate with internal and external counterparties as part of end-to-end resolution.
  • Create and Update IT Support knowledge articles and necessary documentation.
  • Monitor and manage the life cycle of IT assets across the Fleet and shore offices. Ensure that solutions are on supported versions Perform basic application administration (config) services.
  • Add, Change or Terminate access to IT services in accordance with the HLNG IT security standards.

 

Knowledge & Experience:

  • ITIL service management - preferably a foundation or higher certification
  • Experienced from working with external solution vendors and service providers/hosting partners
  • TCP/IP Network certifications or experience (e.g. wi-fi, fortigate firewalls, cybersecurity).
  • Knowledge of vessel IT infrastructure
  • VSAT and LOS/LTE communication systems
  • Maritime IT solutions; ie AMOS, BASSnet Fleet Management Systems, Seagull training solution and Dualog digital platform and connection suite,
  • Jira Service Desk or similar ticketing tools
  • Hybrid global cloud environment
  • IT Risk management
  • Experienced in working for a global multi-cultural company
 
  • Bedrift
    HÖEGH LNG AS
  • Søknadsfrist
    31.10.2021
  • Sted:
    Makati City
  • Stillingsfunksjon:
    IT
  • Stillingstype:
    Day
  • Bransje:
    Reiseliv og opplevelser
  • Utdanningskrav:
    Påkrevet
  • Arbeidserfaring:
    Ønskelig
  • Fylke:
    Utlandet
  • Arbeidssted:
    Makati City
  • Land:
    PHILIPPINES
  • Antall stillinger:
    1
  • karriere-kode:
    3368288
  • Se her for andre jobber fra HÖEGH LNG AS