Overview of Position:

• To coordinate and facilitate service attendances for clients in Asia Pacific
• To work closely with Service Manager and System Engineers to achieve the department objective, KPI and result
• To handle commercial matters related to department activities 

Responsibilities

• Maintain and follow up the use of company administrative guidelines and procedures
• Be active in cooperation and information flow within department and between departments
• Follow up incoming mails in CRM system
• Systemizing and archiving customer correspondence
• Administration of visa application and travel requirements
• Coordinate support and spare parts sales activities using ERP system
• Assist both internal and external customers
• Key role in internal projects and improvement processes
• To possess correct attitude and mindset in collaboration
• To be able to perform in dynamic environment by multi- tasking
• Occasional after office support will be required
• To be able to maintain good temperament even in hectic situations

Requirements 

• Minimum Diploma in any fields
• Professional working etiquette
• Proficient in Microsoft office applications
• Meticulous and customers oriented person
• Ensure customers’ satisfaction and experience with quality service Ability to work independently
• Pay package will be commensurate with experience

 

Only shortlisted candidates will be notified for interview

*Kongsberg employees are reminded to notify their department manager prior to application for any position within the company