£17,000 – £20,000

Are you a team player with a can-do attitude? Do you have a high attention to detail?  Would you consider yourself to have a methodical approach to tasks? If so, we are looking for a Claims Administrator at our Immingham office …. why not come and join us!!

Working Mon – Fri, 09:00 – 17:00 at our Immingham office, you’ll be working as part of a team, dealing with incoming claims from customers and third parties. Collating information from various stakeholders, to enable you to investigate and establish the outcome of claims, you will be communicating with various DFDS offices, across the UK and EU on a daily basis. Accuracy, combined with clear and concise approach to the workload are paramount. Strong administration skills are key along with a significant level of IT experience, due to the level of systems which you will use.

You’ll be responsible for ensuring documentation and paperwork is compliant, alongside dealing with insurance companies. If you enjoy an administration role and have proven reliability, then you will be well suited to this vacancy. Training will be given, so an enthusiasm to learn and broaden your knowledge base is a key attribute. Developing customer relationships and dealing with any queries which may arise, in a professional manner will be a requirement, so we’ll need you to work quickly but accurately to ensure we are delivering a great customer service. A flexible & adaptable way of working as well as previous knowledge of the shipping industry would be advantageous. You’ll be working as part of a team who are all on hand to offer any help or advice you may need. The team are really supportive and will ensure that you are comfortable in your new role.

Now about what we can give you.  You’ll be able to access some fantastic benefits such as:

 

• Life assurance cover
• Contributory company pension scheme
• Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
• Regular Team social events for employees and families
• Full employee assistance programme including:
• Proactive financial, emotional, mental and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family
• Huge range of retail discounts from high street and online retailers
• Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more
• Access to Thrive, our award-winning Wellbeing platform
• Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing

 

Who We Are…. DFDS provides shipping and transport services in Europe, generating annual revenues of EUR 1.9bn. To over 8,400 freight customers, we deliver high performance and superior reliability through shipping and port terminal services, and transport and logistics solutions. For six million passengers, we provide safe overnight and short sea ferry services. Our 10,000 employees are located on ships and in offices across more than 20 countries. DFDS was founded in 1866, is headquartered in Copenhagen, and listed on Nasdaq Copenhagen.

Interested? Apply now!   If you’re looking for a varied role and have a desire to work in one of Northern Europe’s leading shipping and logistics company, please send us across your CV!