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Do you have experience of supervising a transport department and a team of drivers? Are you a strong transport planner? Currently seeking a new challenge where you can be part of a high performing team who deliver great service to our customers in the most cost-effective solution possible? We have the role for you…. within our DFDS Logistics operation based out of Wisbech, running the day shift team, we work on behalf of a major frozen food retailer with close links to other DFDS sites and contracts based through the UK.
Working 5 days from 7 each week, the role itself will be varied but there will be a focus on managing the daily performance within the site and ensuring excellent service to our customers. On a day-to-day basis, we need you to assist other team members in problem solving, carrying out root cause analysis and driving improvements, remaining in control of the costs. It will be key that you build and develop strong relationships with driver agencies ensuring we have a network of drivers that can fulfil our customers’ needs, as well as a relationship with the Planning Control Tower to make sure we continuously improve, getting better every day.
We need you to have excellent communication skills, both written and verbal as you will be involved in driver recruitment and direct communication with our customers, listening to their needs, along with the pre-brief and de-brief of drivers to ensure they understand their requirements for the day. This means the team can act on any issues they find whilst carrying out the job. Naturally, administration will be a key part of the role, as you will be needed to review and produce KPI and other data, looking for improvements in service and/or costs within the business. Ensuring audit performance set against regulatory, legislative, and business requirements are maintained and completed.
It’s a fantastic role for you to showcase your skills and the diversity of the work involved in when supervising and running a successful transport department. You will need to have good IT skills covering Microsoft packages and ability to understand external systems such as Tachomaster, in turn developing an understanding of DFDS IT systems such as Velocity & Mandate. Working closely with the Transport Manager at Wisbech and the Operations Manager for the Region, we’ll require you to be reactive to the needs of the business, flexing what the priorities are on any given day. Having your CPC would be beneficial for this role.
Now about what we can give you. You’ll be able to access some fantastic benefits such as:
- Life assurance cover
- Contributory company pension scheme
- Holiday Purchase Scheme
- Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
- Full employee assistance programme including:
- Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family
- Huge range of retail discounts from high street and online retailers
- Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more
- Access to Thrive, our award-winning Wellbeing platform
- Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing
Who We Are…? DFDS provides shipping and transport services in Europe, generating annual revenues of EUR 1.9bn. To over 8,400 freight customers, we deliver high performance and superior reliability through shipping and port terminal services, and transport and logistics solutions. For six million passengers, we provide safe overnight and short sea ferry services. Our 10,000 employees are located on ships and in offices across more than 20 countries. DFDS was founded in 1866, is headquartered in Copenhagen, and listed on Nasdaq Copenhagen. In the UK, DFDS prides itself on having signed the Armed Forces Covenant and membership of the Apprenticeship Diversity Champions Network.
Interested? Apply now! If you’re looking for a varied role and have a desire to work in one of Northern Europe’s leading shipping and logistics company, please send us across your CV!