An exciting opportunity has arisen as Team Leader Field Service Engineers, reporting to the Service Operations Manager in GCS Thrusters. In this role, you will be a part of the Service Operations management team delivering field services to the business. You will be responsible for a team of Field Service Engineers providing maintenance and repair services for our global fleet of Thrusters.

The role will coordinate and plan Field Service jobs and projects in addition to following up and leading a team of Field Service Engineers located in Ulsteinvik. Further to this, the role will be responsible for following up and creating service orders in ERP, as well as updating, maintaining and creating overviews of the current load, capacity as well as the capabilities of the FSE population in Thrusters.

Responsibilities

• Workload planning of field service jobs and projects in collaboration with the regional offices
• Manage a team of FSE's, providing guidance and support as needed
• Creating and following up Service Orders in ERP systems
• Making sure that FSE’s will get offered with right type of jobs and assessment opportunities to support their skills development
• Proactively collaborate with regional offices and training team to make sure that training demand is covered with Product Center training opportunities and FSE’s availability
• Maintaining and updating the overview of capabilities in the FSE team

Qualifications and experience

• Bachelor’s degree in Engineering or a related field is a benefit
• Experience from the field is a benefit
• Strong technical background
• Excellent communication and interpersonal skills
• Proficient English skills
• Ability to work independently and as part of a team

This employment may require security clearance by the Norwegian National Security Authority, clearance through Civil Aviation Authority or a background check.

You are able to

• provide your team with a clear direction, inspire and coordinate others and keep them focused on set goals
• comply to company rules and procedures and execute plans with commitment and determination
• communicate in a clear, precise and structured way

What we can offer

• An exciting and important position working for the world-leading supplier of maritime solutions
• An inspiring and safe work environment
• International work environment and multidisciplinary team collaboration
• Professional development and career opportunities
• We offer flexible working hours

Work location
Ulsteinvik

Point of contact
Tero Venttola

Kongsberg Maritime is a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 35 countries

Our Global Customer Support division is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 3000 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers.

KONGSBERG is a leading global technology group. Throughout our proud two hundred year history, we have continuously advanced, applying innovative solutions to the needs of our customers, partners and society at large. We believe diversity is our strength. By fostering an inclusive and diverse culture we nurture and ensure space for different perspectives and ideas. We work determined to mature and improve our ability to utilize our diversity and culture of differences to create positive business results.

Protechting people and planet