Customer support is seeking a service engineer for supporting our regional as well as worldwide customers. The ideal candidate is one having wide experience on both ICMS and propulsion control systems. Hands-on service or operational experience on the main engine and thrusters is an added advantage. The role also involves providing remote guidance/product support to our customers as well as being part of a knowledge pool giving back end support for the field service team. 

 

Responsibilities

• Focus on customer support, commissioning and service on assigned Kongsberg Maritime product range
• Cover service activities in SE Asia and maintain good relationship with existing clients
• Workshop test and technical preparations
• Proper preparation and execution of work assigned and ensure performance are met at all times
• Responsible for generation of service reports, update drawings, cable information database and other relevant documents
• Provides remote guidance / product support to customers and backend support to the service team
• Assist our sales department with technical issues
• Handling pre and post administrative work
• Required to undertake ad-hoc duties which may be assigned from time to time

 

Requirements 

• Min. Diploma / Degree in Electronics / Instrumentation / Mechatronic Engineering
• Experience on ship board automation
• Relevant working experience in maritime industry
• Must have excellent co-operative skills, good communication skills, result-oriented and self-motivated
• Meticulous & methodical approach to remote case handling
• Self-driven attitude to find solutions to problems
• Passion and patience for handling customers – Service minded
• On-board system process knowledge, experience with distributed control systems
• Ability to work independently
• Able to travel overseas on short notice
• Pay package will be commensurate with experience

 Only shortlisted candidates will be notified for interview