Service & Support Engineer (Automation)

Make an impact with us at KONGSBERG. Your expertise Protechts People and Planet.

As a Service & Support Engineer, you will work with our Subsea & Special Purpose products, which include advanced deck machinery solutions for offshore and naval vessels. The products are hydraulically (high pressure) or electrically driven. Our Control System is inhouse made, based on Siemens S7 PLC and Qt-based Graphical User Interface (GUI).

Responsibilities

• Travel to various locations worldwide to perform service jobs, commissionings and upgrades on our sailing fleet.
• Work both as a field engineer out in the field and in the office providing technical support, depending on the needs of our customers and projects.
• Diagnose, troubleshoot, provide solutions, and remote support to technical issues.
• Handle technical support requests and perform service work related to control system.
• Support our Customers, Field Service Engineers and Spare Parts Coordinators with technical information and documentation.
• Contribute to improvements of the technical support processes.

 

Qualifications and experience

• Bachelor’s degree in engineering (preferred automation or electrical engineering or similar). Relevant experience may compensate for formal qualifications.
• Willingness to travel extensively worldwide.
• Fluent spoken and written English.
• Experience in CAD, PLM and ERP systems is considered as an advantage.
• Previous hands-on experience is considered as an advantage.
• Previous experience in customer support role is considered as an advantage.

 

You are able to

• Communicate in a clear, precise and structured way.
• Analyse complex issues and problems and come up with rational judgments.
• Demonstrate specialist knowledge and expertise in own area.
• Quickly adapt to changes and new situations and work under pressure.
• Build a useful network of contacts and relationships and utilize it to achieve set goals.
• Act on own initiative, make things happen and accept responsibility for the results.

 

 

What we can offer

• International work environment and multidisciplinary team collaboration
• Professional development and career opportunities
• Personal development and career opportunities
• Competitive pay and benefits
• Flexible working hours
• Hybrid working arrangement

 

Work location
Gdynia, Poland

Point of contact
Ida Woźniak

Kongsberg Maritime is a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 35 countries

Our Global Customer Support division is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 2300 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers.

KONGSBERG is a leading global technology group. Throughout our proud two hundred year history, we have continuously advanced, applying innovative solutions to the needs of our customers, partners and society at large. We believe diversity is our strength. By fostering an inclusive and diverse culture we nurture and ensure space for different perspectives and ideas. We work determined to mature and improve our ability to utilize our diversity and culture of differences to create positive business results.

Protechting people and planet