1. Qualification
• B.E. / Diploma in Electronics / Electrical or equivalent.

2. Experience
• 2+ years of relevant experience in Maritime industry with good track record.
• Experience in Marine communication & Navigational equipment, Integrated Bridge Systems.
• Good understanding and knowledge of Navigation products, systems, their functionality, and applications.
• Knowledge of share and support the on-the-job development of others where appropriate

3. Skills
• Good communication skills and Collaborative
• Positive attitude with customer-oriented personality.
• Restrained personality, self-motivated, go-ahead spirit and result oriented.
• Overall focus and awareness on quality

4. Travel
• Extensive travel whenever required (Domestic/ International).
• Prepared to travel on short notice.
• To possess valid travel document.

5. Roles & Responsibilities
• Communicate with clients to determine needs and explain complex issues, maintain good relationship with customers.
• Focus on customer support, commissioning, and service on assigned Kongsberg Maritime Supplied Navigation product range.
• Identify the malfunctioning associated with the system and communicates it to technical support if needed.
• Ensure Task is executed according to procedures and checklists.
• Together with Senior/Lead engineer/Coordinator/ Manager, quality checks on task to be conducted
• Proper preparation & execution of job assigned; report progress debriefs Service Coordinator /Department Manager pre & post service.
• Provides Online/ remote guidance / product support to customers and backend support to the service team as require by KM Global Customer Support World-Wide framework.
• Developing Product Knowledge, to be a Certified engineer through Self Study/Classroom, Remote classroom training as arranged by KMI
• Comply with all safety policies, practices, and procedures always. Develop and maintain safe habits and practices regarding safety requirements on site and report any breaches or concerns on health and safety matters.
• Ensure all materials, tools and equipment provided to you, are kept safe, and secure. Ensure all are calibrated in good working order.

• Ensure performance are always met. Responsible for service reports, vessels database and drawings updates.
• Completing all necessary Company documentation punctually and in accordance with any guidelines or schedules issued (including Time Sheets, Expense Claims, Service Reports, etc.).