1. Qualification
• Graduate/ Engineer in Electrical/Electronics/Instrumentation.

2. Experience
• Good understanding and knowledge of products, systems, their functionality, and applications.
• Meticulous & methodical approach to case handling.
• Knowledge of share and support the on-the-job development of others where appropriate
• To be able to use, apply technical standards, principles, theories, concepts, and techniques

3. Skills
• Problem Solving Skills
• Collaborative
• Good Interpersonal Skills
• Adaptability
• Flexibility
• Self-driven, focused & result-oriented person

4. Travel
• Extensive travel whenever required.
• Prepared to travel on short notice.
• To possess valid travel document.
• Willingness to travel to any part of the world wherever company feels safe to travel.

5. Roles & Responsibilities
• Demonstrate technical & behavioral competencies required at this level.
• Capabilities of making judgements on technical problems and moderate scope and complexity and where the maintenance solution is not always clear cut and will rely on practice and experience to evaluate options under circumstance not covered by procedures.
• Problems solved require a developed understanding of related disciplines.
• Understand how their day-to-day responsibilities, tasks and interactions can directly influence customer satisfaction and delivery performance.
• Rudimentary understanding of customer structure as well as service levels/ commercial agreements.
• Require understanding on how their work relates to others in the team.
• Will understand how their team integrates and contributes to the business and they are in to achieve objectives.

• Will demonstrate an understanding of dynamics and relationship between relevant organisations in the field.
• Technically responsible for specific task or series of multiple well-defined technical tasks requiring leadership and delivery against programme milestones.
• Some level of novelty but normally small in scale. Will work with some ambiguity when considering the approach to the task.
• May be occasionally required to direct other on immediate basic tasks and provide technical support and guidance in the field.
• Knowledge share and support the on-the-job development of others where appropriate.
• Will identify and implement continuous improvement, the transfer of best practice and adherence to process and procedures.
• Typically interfacing and communicating to those familiar with technical subject. Able to accurately reflect views of all parties internally and externally.
• Able to communicate and exchange ideas effectively and concisely both verbally and in writing over a narrow range of topics or within a specific subject area with technical depth.
• Regularly exchange information with supervisors, colleagues and customers, managing all queries and concerns relating to on-the-job activities.
• Demonstrate strong cultural awareness and sensitivity to audience diversity.