Kongsberg Maritime, a subsidiary of KONGSBERG, is a global marine technology company, providing innovative and reliable technology solutions for all marine industry sectors including merchant, offshore, subsea, and naval. Headquartered in Kongsberg, Norway, the company has manufacturing, sales, and service facilities in 34 countries. Kongsberg Maritime is a market leader in systems for positioning, surveying, navigation, and automation. Important markets include countries with significant offshore and shipyard industries. We are determined to provide our customers with innovative and reliable marine electronics that ensure optimal operation at sea.

At KONGSBERG, we believe in tackling challenging problems and delivering extreme performance for extreme conditions. We do that through excellent products and services developed for delivering the greatest benefits to our customers. 

WORLD CLASS – through people, technology, and dedication

For inspiration and more info watch this video and visit: Kongsberg Maritime

 What we can offer you:

• Competitive compensation packages
• Fully subsidized health & welfare benefits with an option of a high deductible plan which includes an employer contribution towards your health savings account
• Fully subsidized dental and vision coverage
• Up to 5% employer match program
• Flexibility with Paid Time Off
• Career growth opportunities
• Safe and collaborative culture

There has never been a more exciting time to work in Kongsberg Maritime than right now. With us, you will be in the forefront of enabling the business to achieve their objectives through the role as Project Invoicing Coordinator. You will be joining the organization at a time when digital innovation is key to the success of the company, and we want people to help us shape this journey. 

The Spare parts and Service Support Group is responsible for all after-market service spares, purchase orders, invoices, engineer debriefs, etc. for their specific region or dept.

The Project Invoicing Coordinator will become the “go-to” person for all customer communications except for scheduling and technical problems. All customers will receive timely and accurate service invoices, and responses to all billing and account inquiries. 

Key Accountabilities: 

• Work closely with project managers and coordination to align financial planning with project timelines.
• Open projects and sales orders as requested (see procedure for warranty services).
• Request purchase orders from customers.
• Ensure timely ordering of materials and services necessary for project completion.
• Communicate with the customer during the service and assist with all questions other than engineer scheduling or technical issues.
• Update and maintain all relevant project information in ERP systems.
• Generate reports from the ERP system to assist in tracking and analyzing project performance.
• Attend customer meetings, both in person and virtually, as required with stakeholders.
• Provide financial and accrual information to the finance team regularly for accurate reporting.
• Review contract and agreements to ensure compliance with billing terms.
• Prepare and issue accurate invoices for services rendered on completed projects.
• Monitor billing discrepancies and work proactively to resolve billing issues.
• Communicate with customers regarding payment schedules and any potential issues.
• Other projects and assignments as directed by Manager or Director.
• Participate in KPI and P&L meetings.
• Some Finance duties including but not limited to; reporting, collections, and Accounts payable.

Qualifications and Experience:

• Minimum of 3 years’ experience in Customer Service or Finance
• Knowledge of KM Worldwide organizations, products, deliveries, and customers is a plus
• Good written and verbal English communication with both internal and external customers
• Knowledge of operating a PC and working with Microsoft Office
• Experience with Microsoft Dynamics or other Windows bases ERP system is a plus

Valuable Skills/Abilities:

• Ability to manage time and meet required deadlines with little direction
• Committed and reliable
• Excellent communication and interpersonal skills
• Attention to detail and accuracy
• Ability to analyze financial data and project performance
• High level of customer service skills
• Ability to work independently
• Initiative to identify potential issues before they arise.
• Positive attitude and ability to work well with others

KONGSBERG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.