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Junior Claims Officer

DFDS is a Danish international shipping company with a rich history dating back to 1866. It is divided into 2 divisions - Seaways, specializing mainly in maritime transport and Logistics, which offers a comprehensive solution for the logistics customer. In connection with the expansion of the logistics division, we are currently looking for a colleague for emerging claims department in Prague, namely:

Junior Claims Officer

What will be your line of work?

Your primary responsibility will be administrative assistance in the claim department, but also the processing of the claims of our clients. This is an administrative work consisting in the completion and avaluation of the documents that are necessary for the settlement of claims.

In particular, you will be responsible for determining the legal basis,assessing and evaluating information from the gathered documents - pictures, calculation, invoices, etc., including the payout phase.

Daily communication with our clients and other participants in the liquidation process is a matter of course, mainly in writing and by phone. Communication takes place in English.


What do we expect from you?

  • min. secondary school with certificate 
  • back office practice 
  • experience in the field of insurance and logistics - advantage, not prerequisite 
  • user knowledge of working with PC (MS Office, Internet, ..) 
  • knowledge of English (verbal and written) at level B2, work in English on daily basis 
  • knowledge of another language - advantage (NJ, NDL) 
  • autonomy, flexibility, willingness to learn new things, loyalty and friendly behavior to our customers and stakeholders 
  • accountability for the correctness and timely acquisition of all documents for claims


What do we offer?

  • work on a full-time basis (the employment contract will be concluded for a period of 1 year, after this period possibility of prolongation for an indefinite period)
  • interesting financial evaluation
  • high-level employee benefits (5 weeks vacation, home office options, business phone, meal vouchers
  • the possibility of language courses


Immediately/by agreement

Please send your structured curriculum vitae in English, including a letter of motivation in English, by press apply.

Do note applications will be evaluated on an ongoing basis.