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Kongsberg Gruppen

Field Service Engineer

Holdingselskaper

Kongsberg Maritime, a subsidiary of KONGSBERG, is a global marine technology company, providing innovative and reliable technology solutions for all marine industry sectors including merchant, offshore, subsea and naval. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 34 countries. Kongsberg Maritime is a market leader in systems for positioning, surveying, navigation and automation. Important markets include countries with significant offshore and shipyard industries. We are determined to provide our customers with innovative and reliable marine electronics that ensure optimal operation at sea.

At KONGSBERG, we believe in tackling challenging problems and delivering extreme performance for extreme conditions. We do that through excellent products and services developed for delivering the greatest benefits to our customers.

WORLD CLASS – through people, technology and dedication

What we can offer you:

  • Competitive compensation packages
  • Highly subsidized health & welfare benefits with an option of a zero-dollar high deductible plan which includes an employer contribution towards your health savings account
  • Fully subsidized dental and vision coverage
  • Up to 5% employer match program
  • Flexibility with Paid Time Off
  • Career growth opportunities
  • Safe and collaborative culture

The Field Engineer installs, tests, trains and supports product operations and reports to the Regional Manager for Kongsberg Maritime. 

Responsibilities and Required Skills:

Technical /Functional Knowledge:

  • Will be able to use and apply technical standards, principles, theories, concepts, and techniques
  • Good understanding and knowledge of engines and/or propulsion products, mechanical and hydraulic systems, their functionality and applications
  • Will demonstrate ability to make judgements based on product training, practice and precedents
  • Demonstrates the technical competencies required

Problem solving:

  • Capable of making judgements on technical problems with moderate/complexity scope and where the maintenance solution is not always clear cut and will rely on practice and experience to evaluate options under circumstances not covered by procedures
  • Problems solved require a developed understanding of related disciplines
  • Evidence of innovation, flexibility and agility
  • Deal and produce solution in under pressure situation
  • Customer focus

Organisation expertise / cross boundary working:

  • Understands how their day-to-day responsibilities, tasks and interactions can directly influence customer satisfaction and delivery performance
  • Rudimentary understanding of customer structure
  • Requires understanding on how their work relates to others in the team
  • Will understand how their team integrates and contributes to the business that they are in to achieve objectives
  • Will demonstrate an understanding of dynamics and the relationship between relevant organizations in the field
  • Rudimentary understanding of Service Level / Commercial Agreements

Accountabilities:

  • Technically responsible for specific tasks or a series of multiple well-defined technical tasks requiring task leadership and delivery against programme milestones
  • Some level of novelty but normally small in scale
  • Will work with some ambiguity when considering the approach to the task
  • Will identify and implement continuous improvement, the transfer of best practice and cost

Leadership:

  • May be occasionally required to direct others on immediate basic tasks and provide technical support and guidance in field
  • Knowledge share and support the on-the-job development of others where appropriate
  • Project leader behavior
  • Determined to deliver with quality within the expectation

Personal characteristics / requirement:

  • Seeking and acting on feedback from colleagues
  • Typically interfacing and communicating to those familiar with the technical subject
  • Able to accurately reflect views of all parties internally and externally
  • Able to communicate and exchange ideas effectively and concisely both verbally and in writing over a narrow range of topics or within a specific subject area with technical depth
  • Regularly exchanges information with supervisor, colleagues and customer, managing all queries and concerns relating to on-the-job activities
  • Demonstrates strong cultural awareness and sensitivity to audience diversity
  • Demonstrates the behavioral competencies required for this level
  • Collaborative, team build and collective work goal
  • Flexibility and resilience
  • Availability to planned travel, short notice, after hours, holidays/weekend long periods in Brazil and around the world (alone and in group)
  • Cost wise orientation
  • Integrity & trust behavior

Qualifications:

  • Undergraduate Degree or equivalent education in an Engineering and/or Technical Discipline and/or minimum of five years of Field Service Experience in the Marine Industry
  • Strong verbal communication and written reporting skills in English language
  • Microsoft 365
  • Passport
  • Authorized to work lawfully in the US without company sponsorship
  • Availability to travel with short notice, after hours, holidays/weekend, for long periods both locally and internationally

Work Location:

Seattle, Washington