Inspired by people, what technology make possible, an exciting growth journey and the green shift?

Join our high caliber team and become Customer Success Manager.

Kongsberg Digital is a provider of next-generation software and digital solutions to customers within the maritime, oil & energy, and utilities industries. As we continue to grow, we are now looking for a Customer Success Manager to join our Digital Energy division.

 

• Are you inspired by what technology can make possible and the green shift?
• Do you want to be a part of shaping and transforming the way the energy industry will operate in the future?
• Do you have a passion for your field of work and looking for the next smart career move?

 

If yes, then this role is made for you!

 

At Kongsberg Digital we aim to change things for the better. In 5 years, we have experienced strong growth by providing next generation software to our customers. By being a creator of complex digital solutions that are changing the fields within maritime, energy and utilities we reinvent the way people work, and aim to make a safer and healthier planet for all of us.

As our new Customer Success Manager/Lead you will be responsible for driving adoption of our digital twin – Kognitwin® - services and ensure customer satisfaction and return on investment (ROI). You will be working closely with some of the leading Oil & Gas players globally and hold a central role in guiding them in their digital transformation.

Want to learn more about Kognitwin and our Digital Energy division? Check out: https://www.kongsberg.com/digital

 

You will get the opportunity to:

• Provide Kognitwin insights to customers to ensure that they get the most out of our services with the aim of helping grow our customer base
• Monitor user behavior and proactively consult to fully understand the customers’ needs and actively solve pain points
• Arrange client workshops and develop material such as value propositions and customer road maps to help execute the customer engagement
• Build strong trust-based relationships with users at all levels of the client organization

 

Who are you?

 

As a person you are solution oriented and care about the customer journey. You are intrigued by what technology can make possible and want to work in an organization where expectations are high, and where the reward is personal development and career opportunities in an agile environment. We all play a significant role in reaching the team goals, and it is therefore important for us that you consider yourself a team player who see the value in sharing knowledge, experience, and information with colleagues.

 

Do you also have:

• Higher education on a BSc/MSc level within a relevant field (e.g engineering or business)
• Experience from delivering customer value, either through a similar role, a project delivery role and/or an advisory role
• Domain experience in, or willing to learn, advanced analytics for upstream and downstream oil & gas
• Experience from consulting, SaaS or one of the energy players (will be a plus)
• An MBA or Scrum Master certification (will be a plus)

 

Then this job will be a good match for you and your future growth!

 

Since our Customer Success team is growing, we welcome you to apply whether you have one year of experience (Lead position) or consider yourself as a more senior with minimum five years of experience (Manager position).

 

Here at Kongsberg Digital, we can offer you a lot, but mostly...

• Exciting challenges and possibilities to develop yourself working with other highly competent peers
• Great career opportunities and possibilities for personal development within a dynamic and innovative company
• A high level of flexibility
• Competitive compensation and good benefits

 

Kongsberg Digital is a great place to work, and we welcome you aboard no matter who you are or where you come from. We will do everything in our power to give you a job you love doing, and a work environment you love working in.

 

Does this sound like the next smart career step for you? Then join us on our journey to World Class - through People, Technology and Dedication.

 

Please apply via Linkedin: https://www.linkedin.com/jobs/view/3037609987/?capColoOverride=true