Actively handle Jotun customers' Inquiries through e-mail, telephone or face to face on a timely and professional manner in order to provide a high quality customer service.

Obtain and evaluate all relevant information to handle and respond promptly to customer inquiries in order to provide a timely and professional service.

Handle customer complaints effectively by quickly understanding the issue and coming up with sound solution in order to increase customer’s satisfaction.

Process customer orders accurately through use of Jotun's ERP system and following Jotun's pricing list to ensure on time delivery and customers satisfaction.

Coordinate effectively within CS team and internal related departments for material processing and distribution to meet customer requirements and provide back-up support in the performance of job duties as required.

You have 1-3 years of experience in a similar position.
You are fluent in English and Arabic is preferred.

Acts on own initiative, makes things happen and accepts responsibility for the results.

Builds a useful network of contacts and relationships and utilizes it to achieve objectives.

Adheres to company rules and procedures; executes plans with commitment and determination; achieves high-quality results.

Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively.

Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively.

Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals.

Extensive opportunities for professional and personal development, both through on-the-job training and Jotun Academy.
A friendly and supportive working environment.
A continuous focus on reinventing and innovating high-quality products.
An international Corporate Culture founded on our four values; Care, Respect, Loyalty, and Boldness.