Bedrift
DFDS ASSøknadsfrist
06.02.2022Utdanningskrav
PåkrevetArbeidserfaring
ØnskeligAdresse
, North Shields
England
search.country.UNITED KINGDOMAntall stillinger
1karriere-kode
4275557Se her for andre jobber fra DFDS AS
- Oppdatert 24.01.2022
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Søknadsfristen for denne jobbmuligheten er passert
DFDS AS
Customer Insights Manager
£30,000 - £37,000
Are you analytically minded with strong organisational skills? Curious but ambitious? Passionate about data & breaking down numbers? Around 5 years’ experience in analytics, insight & market research? Are you looking to join a fun but driven, outgoing team? Based in Newcastle, DFDS are looking for a Customer Insights Manager. Is this the role for you? ….
Alongside the Head of Customer Insight, you will be developing an overarching view of the customer lifecycle, analysing the performance of the Marketing Team against the customer needs and expectations. Responsible for communicating up to date insight & analytic outputs to all levels of the organisation, along with delivering an exceptionally high level of objective insights, based on the information gathered, to help guide account strategies & tactics. Working closely together, you will be managing project activities, involving Customer Journey analytics & Market Attribution, to help ascertain a clear understanding of our audience within passenger marketing,
Working Mon – Fri, we are seeking a strong leader, capable of stakeholder management, with a knowledge of Digital Marketing, to deliver innovative value adding analysis. It is imperative you are someone that is proactive and passionate about insights, customer data and breaking down numbers to drive this forward, through comprehensive research projects. Using automation of data sources, you will be required to ensure timely & accurate reporting using Tableau, Google Analytics & Excel, providing a full overview & insight into current performance, making recommendations on how to improve future performance … effectively becoming the ‘go to’ expert. This, combined with continually supporting the development & training of the team.
If this sounds like you, we look forward to hearing from you!!
Now about what we can give you. You’ll be able to access some fantastic benefits such as:
- Life assurance cover
- Contributory company pension scheme
- Holiday Purchase Scheme
- Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
- Full employee assistance programme including:
- Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family
- Huge range of retail discounts from high street and online retailers
- Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more
- Access to Thrive, our award-winning Wellbeing platform
- Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing
Who We Are…? DFDS provides shipping and transport services in Europe, generating annual revenues of EUR 1.9bn. To over 8,400 freight customers, we deliver high performance and superior reliability through shipping and port terminal services, and transport and logistics solutions. For six million passengers, we provide safe overnight and short sea ferry services. Our 10,000 employees are located on ships and in offices across more than 20 countries. DFDS was founded in 1866, is headquartered in Copenhagen, and listed on Nasdaq Copenhagen. In the UK, DFDS prides itself on having signed the Armed Forces Covenant and membership of the Apprenticeship Diversity Champions Network.
Interested? Apply now! If you’re looking for a varied role and have a desire to work in one of Northern Europe’s leading shipping and logistics company, please send us across your CV!
Bedrift
DFDS ASSøknadsfrist
06.02.2022Utdanningskrav
PåkrevetArbeidserfaring
ØnskeligAdresse
, North Shields
England
search.country.UNITED KINGDOMAntall stillinger
1karriere-kode
4275557Se her for andre jobber fra DFDS AS
- Oppdatert 24.01.2022