Are you a positive and self-driven person who enjoys finding solutions to problems of varying complexity, with some situations having a simple solution and others being more challenging to overcome? Well, then this job might be something for you as we are looking for a Client Service Manager to join our team at Kungsträdgården in Stockholm.

About the job
Derivatives Clearing is a product area within Investor Services. We offer clearing of exchange traded and over the counter derivatives on the global markets to SEB’s institutional and corporate clients.

As a Client Service Manager you will be our clients’ main point of contact with regards to their daily interaction with us. You will encounter a wide range of products including but not limited to futures and options in equities, interest rates, foreign exchange and commodities. Further, you are expected to support our sales, product management and IT organization with matters related to derivatives clearing.

The team you will join is divided between Stockholm and London, and you will need to coordinate with internal stakeholders to resolve the queries from our clients in a timely manner. Furthermore, you will work to constantly find ways to optimize our processes and improve the client experience of our offering to ensure that SEB delivers world class service and that we maintain our position as the Nordic region’s leading clearing broker.

Who are you?
We are looking for someone with strong communication, time management and prioritization skills. You enjoy working in a high-paced environment where the day-to-day work is varying and challenging. Your primary focus is to deliver great customer service and understand that to succeed with that you constantly need to develop your competence and skillset to keep yourself knowledgeable in the derivatives landscape. To succeed in this role you have the ability to work independently while being a strong team-player enjoying cooperating and helping others. You contribute with positive energy to the team and as a person you’re curious and able to drive change in many different ways.

You have a genuine interest in the financial markets and we see it as a merit that you have an understanding of how derivatives work. You have an academic degree in Finance or equivalent. You also have excellent communication skills in Swedish and English, both spoken and written.

Read more about working at SEB www.sebgroup.com/career

It is our fundamental belief that inclusion and diversity is crucial for our future success. We strive to have an inclusive, value-driven culture where employees feel valued, respected and involved irrespective of who they are, what they believe or where they come from.

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Welcome with your application
Attach your CV and a personal letter describing yourself and how you can contribute to SEB. Since we select candidates continuously, feel free to send in your application today, but no later 7/10-2020. If you have questions about the position please contact Tinna Lind, Team Manager Derivatives Clearing Client Services, phone +46 70-763 8060 or mail tinna.lind@seb.se or Gabriel Vimberg, Head of Derivatives Clearing, phone +46 70-763 7160 or mail gabriel.vimberg@seb.se.