An exciting opportunity has arisen as Aftermarket Project Coordinator in Kongsberg Maritime. With strong leadership skills and a customer mindset you will be responsible for the coordination of a team of skilled Service Engineers, who perform in-field services, including commissioning, upgrades, maintenance, and repairs.

You will bring a strong background of planning and executing projects to the role, with experience of working closely with internal stakeholders and customers to deliver quality and reliability through our team. You care for your team and lead as a good example to ensure safe service execution, where the health and wellbeing of our employees are our top priority.

Key accountabilities 

• Accountable for customer satisfaction, and management of customer expectations on field service jobs.
• Conducting risk reviews and analysis of field service projects.
• Close cooperation with Sales, Engineering, Project Managers and Operations.
• Follow quality standards to ensure accuracy and quality of work performed by the Field Service personnel and jobs managed under their control.
• Accountable for managing FSE development plans and skills base required globally in co-operation with the Service Operations manager.
• Ensure good communication with customers and internal stakeholders. 
• Together with our customers scope and plan field service jobs.
• Provide quotations and invoicing of service jobs

Qualifications and experience 

• Degree qualified in Engineering or equivalent preferable.
• Ability of operate calmly under pressure to meet deadlines and changing priorities.
• Ability to manage projects to ensure quality, cost and deadlines are not compromised.
• Relevant experience with marine equipment, RAS / FAS preferably.
• High degree of computer literacy in Microsoft Office applications.
• Familiarity with ERP systems.
• Background from Field Service would be of benefit.

This employment may require security clearance.

You are able to 

• act on own initiative, make things happen and accept responsibility for the results 
• communicate in a clear, precise, and structured way 
• understand the organization's informal rules and structures and utilize political processes effectively to get things done 
• adhere to company rules and procedures and execute plans with commitment and determination 
• co-operate well with others, share knowledge, experience, information and support others in the pursuit of team goals 
• be aware of own strengths and limitations and pursue learning and career development opportunities 

What we can offer you

With us, you will be offered a competitive salary and benefit packages with good development opportunities in an international environment. We have flexible work hours and holiday arrangements in addition to a good pension and insurance scheme. We offer an inspiring and safe work-environment and the possibility to work with sustainable and exciting solutions for the future. 

Work location 

Gateshead 

Point of contact

• Thomas Roald, VP Handling Systems – GCS, +47 970 03 303
• Sharon Pearson, VP Projects – UK, +44 7977585947

Kongsberg Maritime is a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 35 countries.

Our Propulsion and Handling division delivers world class products for propulsion, handling systems, motion control and waterjet for all marine industry sectors including merchant, offshore and naval. Our products enhance operational efficiency and deliver safe, secure, reliable and sustainable products to our valued customers.

KONGSBERG is a leading global technology group. Throughout our proud two hundred year history, we have continuously advanced, applying innovative solutions to the needs of our customers, partners and society at large. We believe diversity is our strength. By fostering an inclusive and diverse culture we nurture and ensure space for different perspectives and ideas. We are determined in our work to mature and improve our ability to utilize our diversity and culture of differences to create positive business results.

Protechting people and planet