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Sales Manager - Technical Support
The objective of the Sales Manager- Technical Support position is to preserve customer loyalty by focusing effort on improving customer success / satisfaction with Kongsberg Maritime’s Sensors and Robotics (S&R) products, systems and services. The aim is to grow the business from our established customer base by taking a proactive approach to after-market sales.
The Sales Manager will be the focal point for our customers related to life cycle support of their Kongsberg systems and products to insure optimum system performance and value to the customer over the long term.
Hydrographic survey is one priority market sector, but the Sales Manager will be expected to establish good rapport and become a valuable technical resource to our customers for wide range of applications and products and in different market sectors, including government, commercial and academic.
2. Responsibility / Tasks
We are looking for self-driven, quality-minded professional with a proven track record of success dealing directly with end customers in the maritime sector.
Minimum four-year college degree in science or engineering.
Technical background in ocean science, i.e., hydrography, oceanography, or geophysical survey, etc.
Project management, customer support, training or field operations experience.
Strong interpersonal and communication skills
Focus on fulfilling the customer’s needs and expectations
Experience working on US Government contracts (Plus)
Experience using or supporting KM products or competing products (Plus)
Previous sales experience (Plus)
Determined – do whatever it takes to get the job done
Reliable – penchant for timely follow-up on deadlines without constant supervision
Innovative - continuously improving processes
Collaborative - able to motivate and cooperate with employees on all levels in the business
US citizenship is required.
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