Kongsberg Maritime seeks a customer-oriented After Market Support (AMS) Coordinator with interests in managing service projects and spares sales.

AMS holds a strong connection between our customers and service departments. You will work closely with service engineers, sales and other AMS departments in Global Customer Support, which has responsibility for all Kongsberg Maritime`s service and support in the aftermarket.

A problem-solving and positive attitude is required, our corporate values Determined, Innovative, Collaborative and Reliable are in focus in every interaction we perform.  We are proud to offer world-class support and after-market services.

Main tasks and responsibilities:

• Sales of systems, SW configurations, onboard services and spare parts
• Handle customer inquiries, managing orders, invoicing and rotating duty phone
• Responsible for the economical result in aftermarket projects & sales orders
• Responsible for customer portfolio, and administration of Service Level Agreements
• Extensive customer contact, and cooperate with our Global Customer support teams worldwide

 

Requirements:

• Educated as Bachelor equivalent (engineer, economics etc)
• Fluency in English verbal and writing
• Experience with customer contact and sales is preferred
• Knowledge to ERP and CRM systems is preferred
• Valid work permit in Norway

Personal Qualities:

• Service minded and reliable, with a positive attitude
• Responsible, systematic and self-driven
• Effective communication and collaboration skills

We offer:

• Inspiring international working environment
• Career opportunities and personal development
• Collaboration across departments, subsidiaries, vendors and customers

Candidates with Technical  and commercial interest are encouraged to apply

Applications will be evaluated ongoing

 

 

 

Additional info:

If you want to know more about Kongsberg’s values and products, please visit: https://www.kongsberg.com/en/kog/aboutus/our%20values/
https://www.kongsberg.com/maritime/products/